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DR.VSR.SUBRAMANIAM.MBA., Ph.D.,
D.Litt.,
"It is less
important to have unanimity than it is making the
right decision and doing the right
thing, even though at the outset it may seem lonesome"
PUBLISHED IN
ALTIJARAH
REPRODUCED WITH PEMISSION IN
Sharjah has a strong industrial base in United Arab Emirates (UAE), with cheap gas / water / electricity, no taxes in corporate income, state-of-the art telecom / transport facilities, ultra- modern sea / air ports, and a modern urban infrastructure. ALTIJARAH , the monthly Economic Magazine of the Department of Commerce and Industry, Sharjah Government. UAE. ALTIJARAH is an
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has a wide and accredited readership all over the world. The
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readership and world circulation.
SUMMARY OF THE RESEARCH PAPER
MANAGEMENT
DECISION & REDEFINED PRODUCTIVITY
EXECUTIVE SUMMARY In the 1977 Nobel Symposium held in Stockholm, Harry.G.Johnson (1923 - 1979. Canada) defined technology as an intangible investment in any productive operation. This techno-investment concept opened the channel to evaluate the effectiveness of any techno-commercial operation in terms of its return to the Social and National Cultural environment. Using this as a thought-provoking guide-line, I happened to discuss the modus operandi followed by persons, who are committed to accelerate the pace of Socio-Economic development, among nations in different brackets of development. This covered a range of active and accredited persons in Administrative, Business, Nobel Laureates in Economic Science, Political, Professional and. Social circles. Based on the outcome of these discussions and the concept of techno-investment, I redefined Productivity as a Ratio between pre-determined Socio-Economic Development goals and the Inputs, subject to a favourable ratio of Physical outputs to Inputs . Between 1978 and 1998, I applied this expanded Productivity model in my Socio-Economic development and Management oriented assignments in different parts of the world, in different brackets of development, in different areas of management span, and evaluated its utility during my know-how update visits to these countries,. Based on these experiences, this paper is prepared to design a suitable Management-Decision model with reference to this enlarged Productivity definition, so as to aid an accelerated pace of Socio-Economic Development as a Prime goal. Assuming n inputs, m outputs, x goals, y ratios of
outputs to inputs and z ratios of goals to inputs, the expanded
Productivity model is developed in this Part-1. But the integration of
this model with Management Decisions relating to input and output, and
generation of conditions with reference to Socio-Economic Development
goals, need a vicious dimension in its implementation. The conditions
generated in Part - 1 provide a lead to integrate the Management Decision
process in the world, with the expanded Productivity model and operating
constraints, in Part-2. 01. TECHNO-INVESTMENT CONCEPT. Harry.G.Johnson (1923 - 1979. Canada) in his paper "Technology, technical progress and international allocation of economic activity", presented in the 1977 Nobel Symposium held in Stockholm, Sweden, summarised his views as "Technology is a form of capital, and its availability alterable by investment. Consequently, satisfactory analysis of it must be treated broadly in terms of social and national cultural encouragement or discouragement of this form of investment, and the investments in general". This infers the narrowing of the gap between capital investment, a tangible motivator to the productive activity in a nation; and the techno-commercial know-how, an intangible innovator to convert the inputs to outputs, at socially acceptable quality and economically justifiable cost. If the technology assumes a form of an intangible investment, then its effectiveness and productive analysis should be oriented towards the social, cultural and intangible contributions to a broad-based society in each nation. Hence, technology in the current millennium could be designated as a Techno-Investment . Effective evaluation of the throughput technology is measured through the concept of Productivity, a ratio of physical outputs to inputs. If the technology assumes the role of an intangible investment, then the Productivity should measure a broad-based social and cultural encouragement of the techno-investment, through its contribution to the Socio-Economic development of the nation. With these thoughts as a basis for my discussion, I exposed this new dimensional approach to a team of diversified, but critically responsible persons in different nations, committed and working towards an accelerated Socio-Economic development. 02. CONGLOMERATION OF EXPERIENCES. During my international assignments and on-the-assignments know-how update visits to different countries in the world, during the period 1978 to 1998, I had the opportunity to meet, discuss, read and collect the experiences about their approach to optimise the Socio-Economic upgrade in their respective nations and regions, from the following :-
The conglomeration of their experiences indicate that the term Productivity has enlarged its scope in the current millennium, to synchronise with many techno-commercial innovations in different parts of the world. If their views supported by the Techno-investment approach is used as a basis to define Productivity, then it can no more remain as a simple arithmetic ratio between two physical units, namely the outputs and inputs. If the output has to provide the products and services at socially accepted quality, and economically justifiable costs, then the term Productivity needs an updated definition. 03. PRODUCTIVITY REDEFINITION. As supported by the above developments and experiences, I have expanded the definition of Productivity as below :- "Productivity is represented by the ratio between the Socio-Economic development goals and the inputs, subject to a favourable ratio of Physical outputs to inputs". The Socio-Economic development goals should be determined by each nation in line with their national objects, reviewed and updated at periodic intervals. Even-though the redefinition of Productivity has imparted a vicious dimension to its frame of reference, a closer review of the approaches of different nations in the world, indicates a positive and practical value for this redefinition. All the current world environments support the concept that Socio-Economic development goals of each nation takes priority, and all the outputs, inputs and technology are strategically applied towards the attainment of these goals. However, the velocity, quality and quantum of the Socio-Economic achievement is controlled by the elasticity of outputs to inputs. It is also observed that any activity, even-though highly productive in terms of the output to input ratio, if they do not contribute towards the expected Socio-Economic objects of the nation, then they are discouraged by promulgating suitable ordinances on priority basis. Nationalisation of profitable and well managed multi-national operations in developing nations, is an example of discouragement of productive operations, which drain the internal resources to benefit an external developed nation, against the domestic Socio-Economic development goals. Hence, the objective of this paper is to critically review the enlarged Productivity definition, and design a suitable Management-Decision methodology, using an algebraic approach. 04. PRODUCTIVITY MODEL (ALGEBRAIC MODEL)
Productivity is the critical indicator of the performance of any operation, and traditionally it is arrived as a ratio of the physical outputs O and the corresponding physical inputs I . If the scope of Productivity is enlarged to consider Socio-Economic Development goals G as superior to the output O, then the inputs I should be evaluated with reference to G primarily, and with reference to O with secondary preference . Any evaluation process becomes optimum, if the different components are properly quantified, simulated into a mathematical model, solved and the results are interpreted into implementable guidelines. The modelling technique also aids the integration of the practical constraints in the solution process. In order to make this approach, the following are assumed to exist in the productive cycle of a nation :
To synchronise the approach towards the Socio-Economic development orientation, in the assumptions, Productivity PG is taken as the ratio of the goals G to the applicable input I , and the ratios R of outputs to inputs are considered as a peripheral guideline. The assumptions cover n inputs, m outputs, x goals, y ratios of outputs to inputs, and z ratios of goals to inputs. Then the possible Productivity ratios are :-
From ( 01 ) Total Productivity PG
Possible Outputs to Input ratios are :- R1 = O1 / ( I1 + I2 + ----- + In ) , R2 = O2 / ( I1 + I2 + ----- + In ) etc......
The conditions on outputs to inputs are so that each ratio R1 to Ry should be greater than, 1, or
The objective of each nation should be to optimise the Productivity PG given by ( 02 ), subject to the condition ( 03 ). This is diagrammatically shown in Link Diagram -1, under Dimension-1. 05. IMPACT ON MANAGEMENT DECISIONS. Acquisition of input resources and pattern of output products / services generation are the functions of the throughput Management Decisions. Under the normal definition of Productivity, the Decision methodology is highly flexible, permitting any combination of output selection, and a scope to get any input resources, only ensuring that their ratios are always favourable. But the enlarged redefinition of Productivity with Socio-Economic development goal as the prime third dimension, controls the Decision through the following : -
Using the above quantum representations, it is possible to derive the following conditions for Management Decisions. a) Providing a given combination of output
products or services Om, is
b) Acquisition of needed inputs In to meet the
decided outputs Om, is
c) Productivity, measured with reference to
Socio-Economic
Outputs to input ratios corresponding to ( 03 ) is given by
In addition to the above, the outputs Om should be synchronised with the Socio-Economic development goals Gx , or
The Management Decision guideline should be to optimise the relationship ( 06 ) subject to conditions ( 07) and ( 08 ). These establish a vicious span to the area of Management Decisions under the redefined Socio-Economic Productivity objective. This is shown diagrammatically in Link Diagram - 1 under Dimension-2. 06. MANAGEMENT DECISION GUIDELINES. The mathematical relationships derived above, supported by Link Diagram - 1 provides a basis to view the scope and dimensions of Management Decisions, relative to the Socio-Economic development oriented Productivity guidelines. Now it is possible to integrate this Decision equations with the constraints in any operating environment, and develop an implementable Management-Decision model. This paper has provided a lead towards the development of such a model, solve and interpret the operating guidelines, in Part-2. |
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SUMMARY OF THE RESEARCH PAPER
MANAGEMENT
DECISION & REDEFINED PRODUCTIVITY
EXECUTIVE SUMMARY Like a capital investment to initiate a productive activity, technology is an intangible investment to convert the inputs to the outputs. Hence, both these should be evaluated with reference to their return towards the social and national cultural environments. This concept initiated by Harry.G.Johnson (1923 - 1979. Canada) during the 1977 Nobel symposium, is endorsed by the persons in the international scene, who are committed to the Socio-Economic development of their nation or region, This warrants a redefinition of Productivity to suit the expanded scope. Accordingly, the Productivity is redefined as the ratio of Socio-Economic development goals to Inputs, subject to a favourable ratio of Outputs to Inputs. In order to apply this enlarged Productivity concept under practical operating environments, a mathematical model is framed in Part-1. In this Part-2, the dominant constraints to implement the enlarged Productivity are identified as Psychological, Social, Local, International, and Universal in nature. Their relative influences with reference to Input, Output, and Socio-Economic development acceleration, along with the utilisation of techno-commercial throughputs, are identified, and fitted into a Mathematical model. An algebraic approach to solve this Management-decision model infers that Decisions of Psycho-Techno-Commercial (PTC) intensive contents should be cautiously made. The relative influences of Social, Universal, International and Local constraints on Socio-Economic goals G and outputs O, should be pre-assessed and reduced to a possible minimum, as well as their influence should be assessed more critically on the former ( G ) than the latter ( O ). Bilateral Input Decisions relative to Socio-Economic development goals and Outputs should be pre-evaluated and well synchronised with unilateral Output Decisions. The Optimum Management Decision is a favourable Ratio between pre-determined Socio-Economic Development goals to the Input Management Decisions, as well as the Ratio between pre-determined Socio-Economic Development goals to the Output Management Decisions, subject to a favourable ratio of Output Management Decisions to Input Management Decisions. Hence, the final redefinition of Productivity is a favourable Ratio between pre-determined Socio-Economic Development goals to the Inputs, as well as the Ratio between pre-determined Socio-Economic Development goals to the Outputs, subject to a favourable ratio of Physical outputs to Inputs. These algebraic inferences are supported by the practical occurrences among various nations in different development brackets in the world. The development of this model and the solutions are expected to indoctrinate an environment for better quality and standard of life among world population, through optimum integration of the research and development in the area of Economics, Science, Technology and Management, in line with the expectations of the human society from the dawn of the civilisation till the current millennium.
07. EXTENDED PRODUCTIVITY LEAD. Part-1 expanded the definition of Productivity to relate the inputs to Socio-Economic development goals, and to use the ratio of output to input as a peripheral guideline. This is developed based on the techno-investment concept of Harry.G.Johnson (1923 - 1979. Canada), presented in the 1977 Nobel symposium in Stockholm, Sweden, and discussion with accredited personal from various nations in the world, who are committed to accelerate the pace of Socio-Economic development. This enlarged Productivity concept is used as a guideline to develop a Management Decision methodology model, assuming a flexibly large number of Socio-Economic development goals, inputs and outputs. This enlarged the scope of Management-Decision area, and provided a lead to integrate the Management Decision process with the identification of constraints. This Part-2 is devoted to develop a Management-Decision model, solution and its interpretation, using a mathematical approach. 08. ASSESSMENT OF CONSTRAINTS. In order to assess the constraints relative to the Socio-Economic development oriented Management Decisions, it is necessary to divide the world into two groups, namely those which are economically developed, and those in developing / under developed status. In developed nations, the Management Decision-process are more flexible because of the following infrastructures:
Historically, the economically developed nations used the impact of industrial revolution during 1700s to replace manual labour with machines, and opened the channels of techno-commercial research, mass production and cost reduction. Subsequently, during 1900s, the world wars, dominated by the developed nations, utilised the techniques to analyse the occurrence relationship between targets and achievements, to develop a predictive-type of commercial models, in the from of Operations research . These two Management dimensions aided these nations to precisely quantify the inputs, outputs, through-put processes, time, and solve them towards optimum solutions, utilising the advancement in electronic technology. The sizeable budgets available to the planning and implementation process among developed nations, combined with these advanced techniques, not only sustained their developed status, but also bound the growth rate of the developing nations to that of theirs, during the last 100 years (Sir. Arthur.W.Lewis, Nobel prize paper "The slowing down of the engine of economic growth", December 1979). These environments are not obviously true for the developing and under developed world. These regions, even-though economically weaker, are historically, culturally and spiritually stronger. These introduced a vicious dimension to the intangible (non-quantifiable) components and constraints to the area of Management Decision. Hence, any Management-Decision model applicable to the lesser developed world should well-fit within the dimensions of developed world, and the reverse may not be true in most of the cases. Based on the enlarged
Socio-Economic Productivity concept and its impact on Management-Decision
process, discussed in Part-1, the goals G1 to Gx are achieved through the
outputs O1 to Om . These outputs in turn are generated from the inputs I1
to In , acquired through input Management Decisions, related to manpower,
materials, finance, technological conversion processes, and management
facilities. Acquisition of these inputs should not violate the frame of
reference of the Socio-Economic development goals. But the quantifiable dimensions of both technical and commercial systems do not provide any successful application guarantee to the following environments, peculiar to the developing and under-developed third world nations.
All these could exercise an intensive influence on the input / output Decisions, as well as the priorities on Socio-Economic development goals. 09. MANAGEMENT DECISION MODEL.
Link Diagram - 2 summarises the Socio-Economic goal transfer through output / input Decisions to the Management aspects of the commercial systems CS , technical systems TS , and the relative influences of the four intangible constraints. As seen from this
Link Diagram - 2,
S, U, W, L respectively represent the Social, Universal,
International Using this schematic, it is
mathematically possible to correlate the two systems, four intangibles,
along with the psychological aspects P, to the Decision
variables, relative to the goals Gx , outputs Om ,
and inputs In, using the relational constants A, B,
E, and coefficients of correlation a
to v, as below :- corresponding to the
relationship ( 04 ) in Part - 1.
{ E ( S**q
U**r W**t
L**v ) } Divided by Output to Input peripheral ratio could be
represented by where V = { A / B ( P**k CS**l TS**p ) }-------------- ( 17 ) Synchronisation of Output decisions to the Socio-Economic development goals is represented by
Gx =
f
( DO ) or { E ( S**q U**r
W**t L**v ) } =
From ( 15
), ( 16 ) and (
18 ), the
following could be derived. 10. MANAGEMENT DECISION INFERENCES. The guidelines set by the algebraic solution could be logically and systematically interpreted into different Management Decision directions, with reference to the expanded Socio-Economic development oriented Productivity model. 10A. SOCIAL RATE OF RETURN OVER QUANTUM RATE OF RETURN Equations (15) and (17) are the constant of proportionality for the Socio-Economic development Productivity and Output to input relationship respectively. In both these equations, the coefficients of correlation k, l, p relative to Psychological, Commercial and Technical aspects appear in the denominator. It implies that higher the values of k, l and p , then lesser the Socio-Economic Productivity as well as the ratio of output to input. The developing world population is more elastic to philosophical, political, religious and other environmental disturbances, which attract and appeal to their psychology. Hence, psycho-intensive Management Decisions could lead to industrial unrest, strikes, and large-scale immigration of local skills outside the geographic boundaries ( Village, State or National boundaries ). Hence, cautious approach should be followed while making any psycho-intensive Decisions. Also, over-intensive commercial or technical Decisions could either lead to an un-employment situation or inadequate adaptability of domestic households and local professionals to such mechanical environments. The experience of multi-national Corporations among developing nations in Asia, to synchronise their mechanised and computerised operations with their head-quarters in America or Europe, has caused many problems. The first is the psychological resistance to change attitude from the domestic management and labour class. The second aspect is from lack of social infrastructure to plan, process, utilise, update and optimise the use of both hardwares and softwares (of automated program controlled machines or computers). The third impact is from the lack of local support both from the government and the labour unions. The local labour laws view the creation of unemployment by any corporate sector so seriously, to the extent that they even nationalise the sector, to maintain the minimum employment guarantee. The last impact is from the weak domestic currency in the international exchange market, which cannot buy even the cheapest machineries or softwares, available from economically advanced nations. This experience demonstrates a broad-spectrum coverage of the constraints out-lined in this model. As per this model guideline, the solution is to view the mechanisation or computerisation as a techno-intensive investment decision, and apply it in phase, by considering the Social Rate of Return as more important than the Quantum Rate of Return. Then the Management action shall be to start with optimisation models, cost-reduction projects and Socio-Economic development oriented modules, and consider all other areas as low priority items in the mechanisation / computerisation process. 10B.
SOCIO-ECONOMIC DEVELOPMENT OVER The resultant Coefficients
of correlation for Social, Universal, International and Local environments
in equation ( 14
) and ( 16 ) are
expressed as This provides a relational guideline on Social, Universal, International, and Local ( SUWL ) constraints on the three Management Decision areas. a, b, c and d relate their influence to Output Decisions e, g, h and j relate their influence to Input Decisions. q, r, t and v relate their influence to Socio-Economic-Development goals. These algebraic derivations infer that the relative influence of these four ( SUWL) intangible constraints should be ensured that it is less in both Output and Socio-Economic-Development goals formulation than the Input area. Hence, the Management Decisions sequence should be :
By following this sequence, the influence of intangible constraints on Socio-Economic-Development goals and outputs are tackled at first, and reduced to a minimum. Subsequently, when the input upgrade decisions are under implementation, the relative influence of these intangible constraints will be either negligible or even nil . Japan is a good example which adopts a bottom to top Decision-pooling technique in all productive operations. This is a built-in methodology to avoid the psychological resistance to change attitudes, post-implementation social problems, and divergent group-interests among the local communes, as well as the unforeseen set-backs at the international level and unexpected calamities due to universal disturbances. They are met jointly with moral and physical courage. Their techno-commercial superiority in the world, inspite of the lack of domestic oil and steel, and inadequate land area to house giant-size projects, is because of their management methodology in line with this model. 10C. INTANGIBLES OVER TANGIBLES When the Social, Universal,
International, and Local constraints are related and graded between
Socio-Economic-Development and output Management Decisions, their relative
correlation coefficients appear as Some developing nations in Asia, motivated by their interest to substantially increase the domestic quantum production capability, than their Socio-Economic-Development goals, nationalised the large-scale multi-national petroleum, chemical and research-intensive electronic industries. This is obviously contradictory to this algebraic inference. Subsequently, these developing nations are forced to either invite back the multi-national management teams of these nationalised sectors, or open these sectors to private operators. This is because of these following environments :
These current situations among developing nations support this algebraic inference of the Management-Decision model. 10D. BILATERAL INPUT AND OUTPUT INTEGRATION The ratio A/E is equal to
the ratio V/Y is derived in equation ( 20
). The inference is that the bilateral Input Decisions relative to both
Output and Socio-Economic-Development Productivity (represented by V/Y),
should be equally balanced by output Decisions ( unilateral dimension )
towards Socio-Economic-Development goals
It means that any nation directing their efforts towards self-sufficiency and self-dependency through proper infrastructure to deliver the output products and services, should also pre-evaluate their implications on input resources relative to :-
Thus the input should serve in such a way to assist the Socio-Economic Development goal optimisation as well as Productive Output. In addition, the Output should also be oriented towards Socio-Economic development optimisation. The Optimum Management Decision is a favourable Ratio between pre-determined Socio-Economic Development goals to the Input Management Decisions, as well as the Ratio between pre-determined Socio-Economic Development goals to the Output Management Decisions, subject to a favourable ratio of Output Management Decisions to Input Management Decisions. Hence, the final redefinition of Productivity is a favourable Ratio between pre-determined Socio-Economic Development goals to the Inputs as well as the Ratio between pre-determined Socio-Economic Development goals to the Outputs, subject to a favourable ratio of Physical outputs to Inputs . 11. CONCLUSION. Money is the medium of exchange for wealth, and its usefulness to the domestic society is attained when it is pooled and productively utilised as a Capital investment . Technology is a medium of conversion for the generation of utilisable output goods and services, from the input resources. Management is a methodology to match and optimise the productive utilisation of both money and technology, to serve their optimum purposes, towards a broad-based Socio-Economic-Development goals. Socio-Economic Development is the cumulative upgrade in the standards of living and peaceful co-existence between different groups and societies within a nation. Thus, the tangible wealth and intangible technology are inter-tangled to serve their productive purposes by the Management-Decision methodology, terminating at the Socio-Economic-Development offspring. The effectiveness of all these three ingredients should hence be evaluated with reference to the ultimate end-use, namely the Socio-Economic-Development. With this in view, the Productivity, which measures the effectiveness of all the inputs with the outputs is redefined to reflect their contributions towards the Socio-Economic-Development goals, with an advantageous output generation potential. The Management Decision process, which designs, implements, and monitors these productive achievements, need proper directive orientation, with reference to this enlarged Socio-Economic-Development Productivity model. Development of an algebraic Management-Decision model and its solution leads to the conclusion that
The practicality of these inferences are obvious from the experiences of various nations in the world, in different Socio-Economic-Development brackets. As per historical guidelines, Nomenclature is mere
identification. Expression is greater then the name (nomenclature).
Innovation is greater than the expression. Execution is greater than the
innovation. Results are greater than execution. Knowledge updating and
perfection is greater than results. Improved utilisation is greater than
the knowledge. The highest level of utilisation is their unification into
the Life and make it Valuable. Economics and other sciences in the world developed different concepts, and designated them with different nomenclatures. The research and development activities innovated and propagated their advancements. Technology executed them to produce tangible and intangible results, updated them and perfected them through feed-back systems. Management utilised the improve systems gained from all these processes. Ultimately, they should serve the betterment of the value of life of people in the national and international society. This expanded Productivity and management-Decision model, the algebraic solution and their interpretation is a magnificent attempt towards this vicious Socio-Economic-Development upgrade in the new Millennium.
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Harry.G.Johnson (1923 - 1979. Canada). Department of Economics, University of Chicago, USA. Technology, Technical Progress, and International Allocation of Economic Activity.Proceedings of a Nobel Symposium held in Stockholm (35th), on the International Allocation Economic Activity. ( 1976 ).
Pages 314-324. Ronald.W.Jones. Pages 328-334. Summary of Discussions. Pages 335-339. Editors : Bertil ohlin, Per-ove Hessellborn, Per Magnus Wijkman. Publishers : Holmes and Mier publishers Inc, 101 - 5th Avenue, Newyork 10003, USA.
1. Accelerate Your Socio-Economic Development :
An Eccentric
2. Mrs. Gandhi Gave New Economic Approaches.
3. Corporate Infrastructure for 5th Generation Computers.
4. Other Past Publications : ( In various
Indian and International
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